F A Q
(PARTICIPANTS AFFECTED BY CUSTOM DELAY)
We regret to inform that due to a delay at the customs clearance, some registered participants are affected and will not be able to receive their race singlets at the Race Entry Pack Collection this weekend (16th & 17th July).
For the affected participants, you will receive an ASICS shoe bag during this weekend's Race Entry Pack Collection.
Please find below a list of FAQs with more information. Alternatively, you can contact us at +65 6444 6284 from Mondays to Fridays, 10am - 6pm.
You should have received an SMS on 15 July 2016 to notify you that you will not be able to receive your race
singlet at the Race Entry Pack Collection this weekend (16th - 17th July) due to a delay at the customs
Unfortunately, due to a delay at the customs clearance, there will be some participants who will not be able to
receive you race singlet during the Race Entry Pack Collection session on the 16th & 17th July.
You may look forward to receiving the ASICS race singlet within two weeks after the event.
The race singlet will be sent to your preferred address. You will be contacted regarding your preferred date,
time and address for the delivery.
The organisers will be doing their best to ensure that all affected participants receive the accurate size for their race singlets.
Participants may wear any apparel of their choice during the race. However, they must wear their allocated race bib at all times during the race. Those without the race bibs will not be allowed to take part in the race.
Yes, it is still mandatory for all participants to collect their Race Entry Packs - which include the Race Bib,
Timing Device, Race Booklet and other sponsored items - over the course of 16th & 17th July.
You will still receive the Race Entry Packs, which include the Race Bib, Timing Device, Race Booklet and other
sponsored items. If you are one of the affected participants who are not able to receive their race tees, you will
also get an ASICS shoe bag as a token of appreciation for your understanding.
All race entries are strictly non-refundable after registration.
There will be no refund for the race tee.
ALL RIGHTS RESERVED. © 2016 PINK APPLE PTE LTD.